World Class Customer Service

Customer

Instead of complaining on LinkedIn about our jobs, we should be focusing on the customer. How can we wow the customer? You can wow the customer in any industry. In a phone center, you can connect the customer directly to the right department. In retail you can check the back stock while the customer waits.

World Class Customer service is a business term that means going above and beyond for the customer. Anything can be deemed World Class, and its a “yes we can mentality”. Customer can you call another of your stores and have an item put on hold? Yes sir I can. Just think today about things that wowed you as a customer, and try to practice it in your business.